Essentials of Call Center Coaching - Quality Assurance & Training Connection (QATC)

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Essentials of Call Center Coaching

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This book is designed to help call center supervisors and quality specialists interact with frontline staff in the most effective way in order to improve workforce performance.

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Quality Assurance & Training Connection
6508 Grayson Court
Nashville, TN 37205
615-352-4292
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